Big Bend Hospice, the region’s hometown hospice, has been named a 2016 Hospice Honors recipient by Deyta Analytics.
Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality care as measured from the caregiver's point of view. The formal announcement was made at the recent National Hospice and Palliative Care Organization (NHPCO) Management and Leadership Conference.
"Each member of our staff throughout the Big Bend has played a major part in receiving this great recognition," said Cathy Adkison, CEO of Big Bend Hospice. "Hospice Honors is a notable collection of hospices that provide the best patient and caregiver experiences, and we are honored to be rated amongst the nation’s best!"
Award criteria were based on Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey results, for an evaluation period of April through September 2015. The survey is designated as the official survey by the Centers of Medicare & Medicaid (CMS). In order to receive the award, hospices must be currently partnering with Deyta Analytics and must have had at least one complete survey returned in each quarter of the evaluation period.
Deyta Analytics identified award recipients by evaluating hospices’ performance on a set of 24 quality indicator measures. Individual hospice performance scores were aggregated from all surveys, with a final survey status of “complete” for the evaluation period, and were compared on a question-by-question basis to a national average score calculated from comparable partnering hospices within Deyta Analytics’ Hospice CAHPS database.
“Big Bend Hospice has been providing quality care and support to families for over 30 years and is truly committed to the communities that we serve,” said Adkison. “This designation inspires us to keep working hard for our friends and neighbors throughout the Big Bend.”
Licensed since 1983, Big Bend Hospice serves the Big Bend region with expert healthcare, encouragement, hope, compassion and companionship to people with a life-limiting illness, so that they can complete personal goals and find spiritual and emotional peace. Big Bend Hospice provides each patient with a care team composed of the patient’s own physician, a hospice nurse, home health aide, family support counselor, music therapist, spiritual care counselor and a trained volunteer. Services can be provided in the patient’s own home, a nursing home, an assisted living facility, a hospital or at the Big Bend Hospice Margaret Z. Dozier Hospice House.
Big Bend Hospice provides care based on medical need regardless of age, sex, race, religion, lifestyle or ability to pay. For further information about services or how to volunteer, please call (850) 878-5310 or visit bigbendhospice.org.